Hotel Traube am See - Frequently asked questions
We want you to feel completely at ease and in good hands with us. On this page you will find answers to the most frequently asked questions as well as an A-Z with useful information about your stay. So you are well informed and can concentrate fully on your holiday. If you have any further questions, we will be happy to help you at any time.
FREQUENTLY ASKED QUESTIONS
The rooms are available for you from 15:00 on the day of arrival. If you arrive before 15:00, please let reception know. If your room is already ready, we will be happy to check you in earlier. Otherwise, you can take a seat in our hotel bar or enjoy refreshments in our restaurant (Monday to Friday until 13:45).
If you arrive after 21:00, please contact reception in advance so that we can organise a late check-in for you.
On the day of departure, your room will be available to you until 11:00 am.
Our inclusive services, such as use of the wellness area, start when you move into your room on the day of arrival and end at 11:00 a.m. on the day of departure.
- Reception from 7:00 to 21:00
- Breakfast from 7:00 am to 10:30 am
- Restaurant
Lunch: Monday - Friday from 11:45 to 14:15
(kitchen time from 11:45 to 13:45)
Dinner: daily from 18:00 to 22:30
(kitchen time from 18:00 to 21:00) - Hotel bar
Coffee & cake from 14:00
Cocktails from 17:00
last serving 00:00 - Pool area from 7:00 to 21:00
- Sauna area
October to April: 13:00 to 21:00
May to September: 15:00 to 21:00 - Massages and treatments from 9:00 to 18:00 subject to availability
- Fitness room from 7:00 to 21:00
As our guest, you can of course park your vehicle free of charge during your stay. However, we would like to point out that we accept no liability for parked vehicles.
Underground car park on two levels: This is located below the Seeblick house. Please note that you will need your room card to enter and exit the car park between 00:00 and 06:30. Please take this into account in the event of an early arrival.
Car park with barrier: Our car park is located below the hotel complex in Fischerstraße. You will receive a parking chip to exit the car park, which you can collect from reception.
Yes, you can charge your electric car at the electric charging points in our outdoor car park in Fischerstraße. This service is provided by an external service provider. Please note that your vehicle may only be parked there during the charging process, otherwise charges will apply.
You are welcome to park your own bicycles in the designated areas of our underground car park. You can enquire about the exact location at reception.
Your well-behaved, house-trained dog is very welcome here. One small dog is allowed per room, this must be registered at the time of booking. We charge a fee of € 18.00 per day per dog (without food).
Please note:
- Dogs are not permitted in the dining areas (breakfast, restaurant, bar). Please leave your dog in your room while you dine with us.
- As the owner, you are liable for any damage such as scratches or hard-to-remove dirt caused by your dog. We recommend that you take out appropriate liability insurance.
- Please bring the appropriate dog food for your dog. We ask for your understanding that we cannot store or prepare food for hygienic reasons.
- If your dog is alone in your room, please hang the red sign on your room door. Then none of our staff will enter your room.
- If your dog has an accident in the hotel, please do not hesitate to report it to us.
Yes, as an overnight guest in Friedrichshafen you are obliged to pay a guest tax (visitor's tax). The amount will be charged on your arrival. In return, you will receive the Echt Bodensee Card - your guest card for free use of public transport in the bodo transport network as well as numerous additional services from partners.
Further information on the Echt Bodensee Card
Exempt from the guest tax: Children up to the age of 6, hospital and nursing home patients, school classes and group trips by young people, people with disabilities (80%) and their companions (with proof) and business travellers
Yes, e-bikes can be hired at reception for a fee of € 45.00 per day. Please note that the hire of e-bikes is always at your own risk. There is no return service in the event of technical defects.
Use of the wellness area is possible from the time you move into your room. On the day of departure, the wellness area is available to you until 11:00 am. On request, you can stay in our wellness area until 18:00 for an additional charge of € 15.00 per person.
During your stay, we provide one bath bag with a sauna towel per person per room. A further sauna towel and a bathrobe per person can be found in the wardrobe. The sauna towels can be left in the wellness area after use. The white shower towels are replaced daily by room service as required.
We would like to point out that these items are the property of the hotel and must remain in the room on your departure.
You can purchase disposable bath slippers for € 2.00. We also recommend that you bring your own bathing shoes in addition to your swimwear.
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INTERESTING FACTS FROM A-Z
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Activity Center
In our activity centre in the basement between Haus Seeblick and the main building you will find our library and a table tennis table. Bats and balls are available at reception.
Adapter
You can obtain an international socket adapter from reception.
Allergy sufferers
For special duvets and pillows, please contact reception. We can offer you lactose-free or gluten-free products for breakfast and we can also cater for certain allergies in the restaurant. We kindly ask you to inform the service staff.
Arrival
Your room will be available from 15:00 on the day of arrival.
If you arrive before 3.00 pm, you are welcome to contact reception. If your room is already ready, we will be happy to check you in earlier.
Otherwise, you are welcome to take a seat in our hotel bar or enjoy refreshments in our restaurant (Monday to Friday until 1.45 pm). Use of the wellness area is only possible once you have checked into your room.If you will be arriving later than 9.00 pm, please contact reception in advance.
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Baby cot
A crib is included in the overnight price for children up to 2 years old. An extra bed is provided for children 3 years and older.
Bank
A branch of the Volksbank is located directly on the main road towards Friedrichshafen (approx. 2 minutes' walk on the opposite side of the road). There is also a self-service branch (vending machine only) of the Sparkasse in Poststraße 4 (near Hotel Maier).
Bath bag
A sauna bag for the wellness area is available per room for your stay. A new trendy KOZIOL bag in various colours is available at reception for € 22.00.
Bath/sauna towels
You will find one sauna towel per person in the bathing bag and another one together with the bathrobe in the wardrobe. The sauna towels can be left in the SPA area after use. The white shower towels are replaced daily by room service as required. You can buy a new sauna towel from us for € 14.00 at reception.
Bathing beach
Lake Constance offers public access for swimming or a lido in almost every town. Unfortunately, there are usually only gravelled access points. We therefore recommend wearing bathing shoes. There is a small stretch of sandy beach at the Fischbach lido. Directly below the hotel you will find a public sunbathing lawn with gently sloping access to the lake. You can find more bathing options in the leisure section.
Bathing shoes
You will find them in your wardrobe at a price of € 2.00 per pair (one size fits all). Payment is made at check-out. In the interest of the environment, we try to reduce the generation of unnecessary waste in this way.
Bathrobe
You will find a bathrobe for use during your stay in your wardrobe (one size fits all). We also have a small selection of children's size bathrobes at reception. You can purchase a new fluffy bathrobe from us for € 37.00 at reception.
Bathroom stool
We can provide you with a bathroom stool in your room on request. Please contact the reception desk.
Bed linen
We change your bed linen twice a week for longer stays. We can also change your bed linen daily on request. If you need an extra blanket, a woollen blanket or special bed linen for allergy sufferers, please contact reception.
Bikes
E-bikes can be hired at reception for a fee of € 45.00 per day. Hire is always at your own risk. There is no return service for technical defects. You are welcome to park your own bikes in our underground car park. Please ask at reception for the exact location.
Bicycles, e-bikes and accessories can also be hired at www.fahrradverleih-friedrichshafen.com.
Billiards
You will find a pool table in the lobby area of Haus Seeblick. Billiard cues and balls are available free of charge or can be obtained from reception.
Book corner
You will find a large selection of second-hand books in our activity area in the basement between Haus Seeblick and the main building. You can also buy these books (€ 3.00 per book) and support a good cause at the same time: The proceeds are regularly donated to UNICEF.
Breakfast buffet
Start the day refreshed and feast on our extensive breakfast buffet at Haus Seeblick.
Monday - Friday from 7:00 to 10:30 a.m.
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Canoe + kayak
In the summer months, our guests can hire a canoe (for up to 4 people) or a ride-on kayak (for 2-3 people) free of charge and by the hour for a short boat trip during their stay with us. Further information is available at reception.
Chargers
Have you forgotten your charger at home? Our reception team will be happy to check whether you can borrow a suitable charger.
Check In
The rooms are available for you from 15:00 on the day of arrival. If you arrive before 15:00, please let reception know. If your room is already ready, we will be happy to check you in earlier. Otherwise, you can take a seat in our hotel bar or enjoy refreshments in our restaurant (Monday to Friday until 13:45).
If you arrive after 21:00, please contact reception in advance so that we can organise a late check-in for you.
Our inclusive services, such as use of the wellness area, start when you move into your room on the day of arrival and end at 11:00 a.m. on the day of departure.
Check Out
Your room is available to you until 11:00 am on the day of departure. We ask you to vacate the room in good time and settle your bill at reception. For departures before 7.00 a.m., we ask you to pay the evening before by 9.00 p.m. at the latest.
Our inclusive services, such as use of the wellness area, start when you move into your room on the day of arrival and end at 11:00 a.m. on the day of departure.
A later departure (late check out) or the use of the SPA area on the day of departure can be arranged at the hotel reception, depending on the occupancy situation. (Surcharge per person)
Cigarettes
You will find a vending machine in the reception area of Haus Seeblick and in our restaurant. You can obtain a Ziggi-Card and matches from reception. Please note: Smoking is prohibited in the hotel buildings! Smoking areas are available on the terrace, the balconies or in front of the entrances to the buildings.
Cinema
The nearest Cineplex cinema is located in Friedrichshafen in the Bodensee Center (Meistershofener Straße 14). You can find the current cinema programme online at www.cineplex.de/friedrichshafen
Coat hanger
You will find both normal clothes hangers and trouser hangers in your wardrobe. If you require additional hangers, please contact reception.
Coffee & cake
We are happy to serve you from 2 pm in our hotel bar.
Conference rooms
Our light-flooded, air-conditioned seminar and conference rooms offer the perfect facilities for a successful event. Modern technology, personalised support and varied catering create an atmosphere in which you can concentrate fully on achieving the goals set for the day. With space for up to 70 participants, our rooms offer the ideal setting for a conference on Lake Constance.
Copies / Scan
Our reception team will be happy to help you. (Fee of € 0.30 per sheet)
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DaySpa
Even as a day guest, you can treat yourself to a well-earned break at the Hotel Traube am See and simply leave everyday life behind for a few hours. Various DaySpa offers provide attractive options here.
Departure
On the day of departure, your room will be available until 11:00 am.
Doctor
The medical practice of the general practitioners Dr Chevalier and Dr Groß is located approx. 200m from the hotel above the pharmacy.
Dr Chevalier and Dr Groß, Zeppelinstraße 306, 88048 Friedrichshafen, phone: 07541 42440Dogs
Your well-behaved, house-trained four-legged friend is a welcome guest in our hotel. One dog is allowed per room. We charge € 18.00 per dog per day (without food). Please note that dogs are not permitted in the dining areas (breakfast, restaurant, bar). We ask you to leave your dog in your room while you dine with us.
Drinks machine
In both parts of the building you have the option of buying chilled drinks for consumption in your room. You will find the vending machines in Haus Seeblick in the corridor behind the boathouse (ground floor) and in the entrance area of the main building.
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E-charging stations
You can charge your electric car at our electric charging points in the outdoor car park.
Please only park your car there during the charging process.Emergency call
Hotel internal: 100 (dial directly)
External emergency call: 0-112 (always dial 0 first)
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Fax
We will be happy to send you a fax at reception (€ 0.30 per unit). Our fax number: 07541 958-888.
Feminine hygiene
For emergencies, we have a small assortment available for you at reception.
Fitness room
You will find our fitness room for your daily workout in the entrance area of our main building. Open daily from 7:00 to 21:00.
Flowers
Flower orders are possible Monday to Friday until 15:00 for the next day. Please place orders for Sunday by Saturday 11:00 am.
Please contact reception to place your order.
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Guest card | Echt Bodensee Card (EBC)
As our overnight guest, you will receive the Echt Bodensee Card (EBC) on arrival. With this guest card you can travel free of charge by bus and train (except IC/EC) throughout the entire area of the Bodensee-Oberschwaben Verkehrsverbund (bodo), as well as on other sections of the route, and at the same time benefit from numerous advantages for cultural and leisure activities in the entire Lake Constance region.
The Friedrichshafen guest tax, which is levied by the city of Friedrichshafen, is as follows
High season 01.04. - 31.10.: Adults aged 18 and over €2.80/night, children and young people aged 6 to 17 €1.40/night
Low season 01.11. - 31.03.: Adults aged 18 and over €1.70/night, children and young people aged 6 to 17 €0.85/night
The following are exempt from the guest tax:Children up to 6 years, people with disabilities (80 %) and their companions (proof), business travellers with proof
Subject to change by the Friedrichshafen City Council.
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Hairdresser
Hairdresser Haarmacher Otto, Zeppelinstraße 303, Fischbach, phone: 07541 42098 (approx. 200m)
Hairdressing salon Bubeck, Spaltensteinerstraße 30, Fischbach, phone: 07541 41667 (approx. 300m)
Hairdresser Top Cut, Meersburger Str. 24/1, Fischbach, phone: 07541 9554657 (approx. 200m)
Half board | GENUSS MENU
Our hotel guests enjoy the GENUSS MENU daily as a 4-course menu as part of half board.
Hotel guests without half-board can book the GENUSS MENU as a 3- or 4-course option on a daily basis at a preferential price, subject to availability:
3-course menu at a price of € 42 per person
4-course menu at a price of € 52 per personPlease submit your menu requests to reception by 12.00 noon.
Hotel bar
Our bar, your living room, is located in the lobby of Haus Seeblick. You are welcome to spend the whole day here: reading a book or the newspaper, playing cards, drinking a cup of coffee, ... From 5 pm to midnight our barkeeper is looking forward to your visit and conjures up fine cocktails, cool long drinks or serves you an ‘Achtele’ of fine wines from the Lake Constance region.
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Indoor swimming pool
Be active or relax in our swimming pool (water temperature 28°C). Our indoor pool is open daily from 7 am to 9 pm.
Information
You can find information about the town, the surrounding area, leisure activities, bus connections and boat trips on Lake Constance in our digital guest folder or from our reception staff.
Internet
All rooms and most public areas are covered by the hotel's own WLAN (Hotelnet). The service is available to you free of charge. To register with Hotelnet, you must accept the terms and conditions. You can then log in directly.
Iron
You can borrow an iron and small ironing board free of charge from reception.
Ironing service
We can usually offer an ironing service within a time frame of 24 hours.
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Laundry service
Items of clothing to be cleaned can be handed in at reception daily until 9 am. We can usually offer a washing and ironing service within 24 hours. The cleaned garments will be placed in your room.
Items of clothing requiring special cleaning are taken by us to the Oesterle dry cleaners in Fischbach for dry cleaning.
They will normally be returned to you within 48 hours on weekdays. No service at weekends.You will find laundry bags and corresponding price lists in your wardrobe.
Lost property
If you find or are looking for items, our reception is your best point of contact.
Please understand that we will only send items forgotten in the hotel - if they can be found - on request and against reimbursement of postage costs.
Please contact our reception for this.Luggage service
We will be happy to help you transport your luggage to and from the hotel on request. Please contact reception. You are also welcome to leave your luggage at reception for safekeeping.
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Massage
Our therapists offer you a wide range of massages and treatments specially tailored to your needs. Our wellness specialists will be happy to provide you with personalised advice. Please book your pampering sessions in good time at our reception in Haus Seeblick or directly at the SPA reception. An overview of the various treatment options can be found in our SPA Menu.
Mattresses
Is the mattress too hard for you? We can offer you comfort toppers to make your mattress softer (limited number). Unfortunately, it is not possible to make the mattress harder.
Minibar
Our rooms are all equipped with a small snack basket with various snacks. For a contribution towards costs of € 1.00 per item (payment on check-out), you are welcome to help yourself as you wish.
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Newspaper
Regional daily newspapers are available daily (Monday-Saturday) at reception. Other daily newspapers are available in one of the bakeries or in the Edeka Sulger supermarket in Fischbach.
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Parking
As our guest, you may of course park your vehicle free of charge during your stay. Please note that we accept no liability for parked vehicles.
Underground car park over 2 levels: Located under the Haus Seeblick. Between 00:00 and 06:30 you will need your room card to enter and exit the car park. Please note this for early arrivals.
Car park with barrier: Located below the hotel complex in Fischerstraße. You will need a parking chip to exit the car park, which you can obtain from reception.
Payment
You pay the cost of your stay at reception on the day of departure. We prefer to accept cash or EC card/MAESTRO/V-Pay. Payment is also possible with the following credit cards: VISA, MASTERCARD, AMERICAN EXPRESS
Pharmacy
The nearest pharmacy in Fischbach is approx. 200 metres from the hotel.
Pharmacy in Fischbach, Zeppelinstr. 310, 88048 Friedrichshafen, phone: 07541 4725.Phone
Making calls from your room:
Dial "0" for the outside line, the dialling code with zero, and then the desired number, e.g. 0 - 07541 9580. € 0.30 per unit.Calls directly to your room:
You can be called directly in your room from outside.
within Germany: 07541 958 + room number
from abroad: 0049 7541 958 + room numberCalling from room to room:
Only dial the room number.Calls to foreign countries or mobile networks:
Please note that calls to foreign countries and mobile networks are subject to increased charges.Pillow
Do you prefer a special type of cushion? We can also offer you alternatives from our range:
- Flexible neck support pillow 40x80 cm (ideal against tension, breathable, filled with latex wadding rods)
- Cold foam neck support pillow 40x80 cm (elastic soft cold foam, anatomical contour cut, breathable with towelling cover, ideal for lying on your back and side)
If required, please contact reception. Our room staff will be happy to equip your bed with your favourite pillow. (limited number)
Playground
There is a lovely playground with a view for your little ones on the lakeshore in Fischbach. Between Easter and mid-October, there is also a garden restaurant next door to quench your thirst.
Postcards
You can obtain a selection of postcards and stamps from reception. We are happy to take care of the post for you.
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Radio
A radio is integrated in all TV sets. To do this, switch on the TV and open the station list using the ‘List’ button. All radio stations are highlighted.
Reception
Our team is there for you from 7:00 to 21:00 and can be reached by telephone on extension -100. There is no reception service available at night, but there is an emergency telephone.
Refrigerator
Our rooms in Haus Seeblick and the suites in the main building are all equipped with a small fridge. We are happy to stock these with drinks on request. This will be charged on the room bill. If your room is in the main building, we can store medicines, etc. in our cold store. Alternatively, we can also place a mobile fridge in your room for € 5.00 per night.
Restaurant
Our restaurant is located in the historic part of the main building. Head chef Sebastian Nölke-Damms and his team will spoil you with international and regional specialities. The restaurant team, led by Sabine Nölke-Damms, looks forward to spoiling you with fine cuisine. Hot meals: 12:00 to 13:45 (Saturday lunchtime closed, Sunday lunchtime closed from June to August) and from 18:00 to 21:15. Please book a table in good time.
Room safe
There is a room safe in your room. You are also welcome to leave items in the central hotel safe. Please contact reception for this. If there are any problems with the safe, the reception team will be happy to help.
Room service
You can order a small selection of food and drinks as room service in your room every day from 7 am to 11 pm. We charge a fee of € 3.00 per order.
Breakfast service: 7:00 - 10:30
Food from the restaurant: 12:00 - 14:00 and 18:00 - 21:15
(except: Saturday lunchtime all year round and Sunday lunchtime from June to August)Beyond these times, you can order a smaller selection of food and drinks from our hotel bar. Please contact reception for this.
In your room you will also find a snack basket with drinks and small snacks at a price of € 1.00 per item.
Breakfast selection:
- Small breakfast
Hot drink, orange juice, pastry basket, butter, jam | € 12 p. p. - Large breakfast
Hot drink, orange juice, pastry basket, butter, ham, cheese, jam | € 16 p. P.
Choice of food for lunch and dinner:- Small salad | mixed | € 8
- Large salad | fried mushrooms | € 16
- Large salad | fried beef strips | € 23
- Large Caesar salad | baked chicken | € 22
- Homemade Pasta | Bolognese | Parmesan | € 16
- Chicken wings | dip | fries | € 16
- Fish & chips | dip | chips | € 20
- Potato wedges | dips | € 10
- Small breakfast
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Sandpit
In the hotel garden to the south of Haus Seeblick you will find a lovely sandpit and toys for your little ones.
Sauna
Our wellness area on over 1500m² takes you away from everyday life. The varied spa landscape with saunas, steam baths, Kneipp stream, water grotto, plunge pool, experience showers, fresh air deck, relaxation rooms, changing rooms with lockable cupboards, tea bar and water dispenser is located in the basement between the two buildings. The indoor pool (water temperature 28°C) with a view of the hotel garden and spacious sunbathing area invites you to relax. Opening hours wellness + indoor pool
Sewing kit/service
Do you need to mend an item of clothing or sew on a button? You can order minor sewing work from our reception. Here you can also get a free sewing kit for minor repairs.
Shaving set
A simple shaving set for emergencies is available free of charge at reception.
Shoe cleaning machine
Our shoe shine machine is located in the hotel lobby in Haus Seeblick and in the entrance area of the main building. You can obtain a shoe shine cloth from reception.
Shoe cleaning service
Shoes to be cleaned can be handed in at reception. We can usually clean your shoes within 24 hours for a fee of € 6.
Shopping
In Fischbach you will find several small bakeries, a large Edeka supermarket Sulger (approx. 600 metres away, Kapellenstraße 29) and various farm shops run by local fruit growers. For an extensive shopping spree, we recommend the city centres of Friedrichshafen, Ravensburg or Constance.
Stamps
Stamps are available at reception. We are happy to take care of the post for you.
Stand Up Paddle Boards
During the summer months, we lend several stand-up paddle boards (SUP) to our guests free of charge. Please contact the reception team for this.
Sun terrace
In summer, you can also enjoy your breakfast on the sun terrace in Haus Seeblick. You are also welcome to relax here after our breakfast service times.
Sunbathing lawn
You will find a spacious sunbathing lawn in the hotel garden next to Haus Seeblick. Access is via the terrace or the indoor pool area.
Swimsuit/trousers
Bath towels in various sizes are available for hire at reception.
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Table tennis
You will find a table tennis table outdoors on our sunbathing lawn and indoors in the basement between Haus Seeblick and the main building in the activity area near the SPA atrium. Bats and balls are available free of charge at reception.
Television
All TV sets broadcast a digital satellite picture and receive a large number of channels. Press the ‘LIST’ button on your remote control to get an overview of all available programmes. Select the desired programme directly via the programme position or with the P button according to the stored order. Radio stations can also be received via the TV.
You can find the current TV programme online, e.g. at www.tvinfo.de.
Toothbrush set
Oh no! Forgot your toothbrush! No problem. You can get a free emergency set at reception.
Towels
Fresh towels are provided daily during your stay. If you would like fresh towels, simply throw the old towels on the floor. They will be replaced by room service. Hanging up towels means that you are using them again for the sake of the environment.
Travels
Our reception staff will be happy to provide you with tips and information about the numerous excursion options in the Lake Constance region. You can also find an overview of the most important excursion destinations in the area online:
Unsere Rezeptionsmitarbeiter geben Ihnen gerne Tipps und Informationsmaterial über die zahlreichen Ausflugsmöglichkeiten in der Bodenseeregion. Einen Überblick über die wichtigsten Ausflugsziele im Umkreis finden Sie hier:
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Umbrellas
Umbrellas can be borrowed free of charge from reception. Please remember to return them here after use so that other guests don't have to stand in the rain.
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Voucher
Would you like to give the gift of unforgettable moments of pleasure and relaxation at the Hotel Traube am See? Then our vouchers are the perfect idea. Our freely selectable value vouchers can be used for all services in the hotel, wellness area, restaurant or bar.
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WLAN
All rooms and most public areas are covered by the hotel's own WLAN (Hotelnet). The service is available to you free of charge. To register with Hotelnet, you must accept the terms and conditions. You can then log in directly.
Wake-up call
Contact reception by 21:00 the evening before or simply programme the wake-up call via the TV in your room.
Water boiler
We can provide you with a kettle on loan for use in your room. Please contact the reception.
Wellness
Our wellness area on over 1500m² takes you away from everyday life. The varied spa landscape with saunas, steam baths, Kneipp stream, water grotto, plunge pool, experience showers, fresh air deck, relaxation rooms, changing rooms with lockable cupboards, tea bar and water dispenser is located in the basement between the two buildings. The indoor pool (water temperature 28°C) with a view of the hotel garden and spacious sunbathing area invites you to relax. Opening hours wellness + indoor pool